Markets regulator Sebi on Tuesday asked investors to lodge complaints only through its web-based centralised grievance redressal system, Sebi Complaints Redress System (SCORES).
In a public notice, markets watchdog said the competent authority has decided that complaints against listed companies, registered intermediaries and recognised market infrastructure institutions sent on sebi@sebi.gov.in or on any official ID of Sebi officers will not be processed now.
"All investors are urged to lodge their complaint directly on SCORES themselves," it added.
According to the regulator's circular issued in March 2018, investors who wish to lodge a complaint are required to register themselves on SCORES