The National Stock Exchange (NSE) has ordered an inquiry into the glitch encountered by traders using the Neat on Web (NOW) trading platform.
According to sources, the bourse has ordered the software vendor to perform a root-cause analysis to identify the reason for the malfunction and submit a report in two weeks. While a preliminary inquiry has been conducted by the NSE, its results were inconclusive.
Several brokers feel that the software bug could be a malware attack - a charge the exchange has denied.
“The NSE trading platform is different and functioned with efficiency that day. The NSE's systems are well protected