A GoAir flight, carrying 168 passengers from Mumbai, hit an aerobridge at Chennai Airport on Friday.
There were no injuries reported from the incident, though a door of the aerobridge was damaged.
The Directorate General of Civil Aviation (DGCA) confirmed the mishap, saying that it had occurred at 6.35 a.m.
It further stated that the A-320 aircraft has been grounded.
The GoAir 8-305 flight was to leave for Port Blair after a halt in Chennai.
The DGCA has ordered a probe into the incident.