Budget hotel chain Treebo Hotels on Thursday announced the launch of 'InstaConnectWiFi' - a technology feature that would allow guests to automatically connect to the hotels' WiFi network at over 50 properties.
InstaConnectWiFi is an innovative solution that solves an industry-wide problem and its launch makes Treebo the first and only Indian hotel chain to offer such a service to its guests. It will soon be launched across its portfolio of 300 Treebo hotels.
Often, the guest ends up spending a lot of time, post check-in, figuring out how to connect to the hotel's WiFi network. This includes calling the reception to get the password, finding the right network from the long list that typically appears and keying in the password which often takes multiple attempts, leading to delay and poor experience in most cases.
Treebo's 'InstaConnectWiFi' addresses this concern by allowing guests who have made the booking or checked-in to a Treebo using a valid phone number to automatically connect their devices - mobile, laptop, and tablets as soon as they arrive at the hotel. Irrespective of their mode of booking- app, website or walk-in, the guests will now be able to access the hotel WiFi by simply using their mobile number.
"We have always tried to use unique technology interventions to enhance guest experience at our hotels. 'InstaConnectWiFi' is a testimony of our commitment to deliver unmatched high-quality guest experience at every touch-point at our properties. Our guests can now access WiFi in a simple and efficient manner wherein the only input needed from them is their mobile number - just one time," said head-product Treebo Hotels, KhilanHaria.
Earlier this year, Treebo launched its Android and iOS mobile app to make hotel bookings seamless.
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It launched its property management app-Bumblebee which helps manage reservations, check-in and billing.
For the tech-enabled hotel chain, the launch of 'InstaConnectWiFi' is just the stepping stone in its journey to building a technologically enriched hotel experience for its guests in the future.
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