Tata Motors today announced a nationwide service camp for its passenger vehicles. To be held from March 20th to 26th, it will take place across 570 authorized dealerships and service centres in the country.
Customers can avail free service check-ups and offers on accessories as well as spare parts. Also, the company has associated with over 18 suppliers who will offer discounts on lubricants and other value added services.
Commenting on the initiative, Mr. Dinesh Bhasin, Head – Customer Support, Passenger Vehicles Business Unit, Tata Motors, said, “We are delighted to announce the launch of a nationwide comprehensive service camp for our customers. As a part of our even greater focus on customer delight in our HORIZONEXT strategy, these service initiatives harness technology, our network and customer insights to take customer service to a higher level of customer satisfaction. We are committed to provide our customers with consistent service support across all our models throughout the country. This week-long campaign will not only help us build stronger relationship with our customers but will also allow us showcase the strengths and rich experience of our extensive service network.”
Tata Motors Service is a comprehensive and renewed customer service programme, backed by technology, strong dealer network and consumer insights. This service campaign is the result of consumer insights and feedback.
Tata Motors Service has also developed a mobile application called ‘Tata Motors – My Car’ for customers, which is designed to facilitate details of the camp anytime and anywhere with ease. Customers can book their free service with this application.
Quite recently, Hyundai India also announced such a camp. The nationwide ‘Free Car Care Clinic' - free service campaign is being held from March 13 to March 22 at company’s 1100 service outlets across the country. Click here to read more
Source : CarDekho
