Ravi Shankar Prasad, Union Minister for Electronics & Information Technology, Communications and Law & Justice, announced in a press interaction that Department of Telecommunication has further liberalized the guidelines for Other Service Providers (OSPs). These entities are business process outsourcing (BPO) organisations giving Voice based services, in India and abroad. The Guidelines issued further liberalized the special dispensation given to OSPs in addition to the major measures already announced and implemented in November, 2020. Prasad informed that India's BPO industry is one of the largest in the world. Today India's IT-BPM industry stands at US$ 37.6 billion (2019-20) i.e. Rs. 2.8 lakh crores approx. giving job opportunities to lakhs of youths in the country. Further it has a potential for double digit growth reaching upto US$ 55.5 billion i.e. Rs. 3.9 lakh crores by 2025.
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