Surveys 300 CIOs from UK and US
HCL Technologies in its research released today has highlighted how global 2000 organisations could realise savings of $6.8 billion through improved application support and maintenance (ASM). The survey of 300 CIOs from the UK and US revealed that ASM now accounts for 38% of large organizations? overall IT budget each year.Based on the IT expenditure of Fortune 2000 companies this equates to $11.3 million per organization annually. Furthermore, 83% of respondents stated that the cost of maintaining and supporting these applications was increasing year on year, while over the last 12 months organizations have on average seen a 29% increase in support tickets for ASM.
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