At the ORCCA Contact Centre Excellence Awards
Hinduja Global Solutions announced that HGS Pembroke was announced the winner of the Contact Centre of the Year award at Ottawa Regional Contact Centre Association (ORCCA) Contact Centre Excellence Awards.The HGS Pembroke site, which employs nearly 400 customer care agents, provides 7/24/365 support to two major clients and handles nearly 2.5 million inbound calls a year.
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