Maruti Suzuki India has put in place a comprehensive standard operating procedure (SoP) for its dealerships across the country. The process ensures highest level of hygiene and sanitization across all
its showrooms for the safety of its customers and employees. After the implementation of these SoPs and based on approvals from State Governments, Maruti Suzuki dealerships have started to open and
deliver the cars to waiting customers.
The new Covid-19 SoP designed by the team of experts at Maruti Suzuki encapsulates all the facets of customer interactions. From the time a customer walks into the showroom, till the final delivery of the vehicle -- all processes have been scientifically studied. Adequate measures have been taken to offer a safe, hygienic and a virus free environment to customers.
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