For enhancing customer service
Tata Power Company announced the launch of Chatbot for enhancing customer service. Chatbot will allow customers to get their queries answered via Chat on Tata Power Mobile App, Tata Power consumer portal as well as Tata Power Facebook messenger. With this solution, Tata Power is looking at drastically reducing the response time to the customers queries to within few seconds and being available to the customer 24*7 in Mumbai.Powered by Capital Market - Live News
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