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TCS bags digital transformation deal from TAP Air Portugal

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The IT major will help TAP Air carrier create a strong IT foundation through a new airline digital center in Portugal.

Tata Consultancy Services (TCS) has been selected as a strategic partner by TAP Air Portugal, the flag carrier airline of Portugal and a member of Star Alliance, to accelerate its digital transformation and drive innovation.

TCS will establish an Airline Digital Center (ADC) in Portugal, staffed with consultants with deep domain knowledge of the airline industry, solution architects and technology experts. The center will leverage the local talent pool as well as TCS' global teams to build new systems that innovatively use digital technologies to reimagine customer experience and help TAP establish competitive differentiation. In the future, this ADC will be used as a nearshore center to service other global airline customers of TCS, creating more technology jobs in Portugal.

 

TCS will also help TAP adopt a new operating model to manage its application estate to drive greater agility and enhance operational resilience. It will also assist in rationalizing and modernizing the estate using cloud-native technologies to improve time to market. Further, TCS will maintain TAP's data estate and help build new analytics to enable superior decision making, enrich customer experience and improve operational performance.

TCS is an IT services, consulting and business solutions organization. It offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions.

TCS reported 10.1% rise in consolidated net profit to Rs 10,431 crore on 4.8% increase in revenue to Rs 55,309 crore in Q2 FY23 over Q1 FY23.

Shares of TCS fell 0.04% to Rs 3332.65 on Tuesday, 15 November 2022.

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First Published: Nov 16 2022 | 8:27 AM IST

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