The Central Board of Secondary Education (CBSE) offers counselling services to students and parents of CBSE affiliated schools to help them deal with examination and result related stress.
The service is a community outreach programme provided free of cost through telephonic counselling, online counselling and question answer columns in national newspapers, according to a written reply to the Lok Sabha by Human Resource Development Minister Smriti Irani.
The tele-counselling is provided by the principals and trained school counsellors at the time of preparation of examinations during February-April and declaration of results during May-June.
Students and parents can dial a toll free number from any part of the country which gives centralized access to the CBSE helpline.
