The Haryana government on Wednesday launched an online service for redressal of grievances and one-time dispute settlement mechanism for long-pending issues related to industries, an official spokesperson said.
Haryana Chief Minister Manohar Lal launched the service at a press conference here on 'Happening Haryana Global Investors Summit', scheduled to be held in Gurgaon on March 7 and 8.
On the online grievances redress system for existing industrial units that aims to make the process speedy, easier and effective, Industries Department Principal Secretary Devender Singh said a three-tier system at the district, state and apex Levels had been set up.
The government has decided to make the grievance redress system functional through e-biz portal i.e www.investharyana.nic.in.
The industrial units will register and submit their grievances on the portal which will be resolved at the district level by a committee led by deputy commissioner within prescribed time limit, at the state level by a panel headed by Principal Secretary, Industries.
