Sharjah Islamic Bank in the Gulf region is deploying the flagship financial software product Finacle of Indian IT major Infosys Ltd to enhance its customer service and deliver new age banking experience.
"With our Finacle e-banking and mobile banking solutions, the bank will be able to offer its customers a range of features for secure account management and aggregation, fund transfer, payment and financial management," the global software major said in a statement here on Friday.
As a unified platform, the software product will serve the bank's diverse customer segments across the region.
"As Islamic banking matures, ensuring rich customer experience and omni-channel access will be critical for growth. Our robust platform will enable the Sharjah bank to provide world-class service to its customers," Infosys vice-president Michael Reh said.
The rollout will enable the bank to also provide personalised service to its customers on the internet and mobile.
"We have selected Finacle's digital banking solutions to overhaul our channel capabilities and help us to deliver a superior online and mobile banking experience to our customers," Sharjah bank's retail banking head Jaseem Al Baloushi said.
