0.3 million complaints are pending in Madhya Pradesh CM helpline: Report

The former Bharatiya Janata Party-led government in Madhya Pradesh had started a CM helpline, one of its flagship programmes, with much fanfare in 2014. But it has lost its appeal. The helpline was meant for addressing public grievances with a one-touch complaint system. However, according to official data, 0.3 million complaints lodged in the CM helpline are pending with various government departments. The revenue department has the maximum number of pending complaints — 45,000. Sources said that most of the pending cases were registered in the last seven months. The new Congress-led government has shown no interest in solving the