Recent complaints by passengers that they were kept waiting as VIPs boarded the scheduled flights seem to have had an effect on airport officials, particularly those in Bengaluru. After a quick trip to the city airport to announce heli-taxi plans for the tech hub’s harrowed commuters, Union Minister of State for Civil Aviation Jayant Sinha was ready to leave the VIP lounge to board a plane when an aide urged him to take it easy as there was time before the plane was ready to depart. A Bengaluru International Airport official told the aide to ensure that passengers were not