At a conference to announce the launch of fraud management services for the life insurance sector, V Manickam, secretary general of the Life Insurance Council, said organised crime in the insurance sector had become so rampant that officers investigating claims were getting death threats.
So insurers make it a point to send bodyguards and private security guards with these officers. Sadly, he added, the modus operandi and the technology used by the perpetrators of fraud had overtaken those used by insurers.