A friend has had a ringside view of the financial sector for decades, having worked in a bank, stock markets, rating agencies, and mutual funds. He firmly believes that financial regulators are there to help the industry, usually at the expense of financial consumers. I understand and agree that regulators have absolutely no empathy for consumers. But I have been sceptical of his view that regulators are there only to help the industry grow at the expense of consumers. But the long-running saga of lenders and finance companies continuing to fleece floating-rate borrowers makes me believe that my friend is
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