How business travellers are being taken for a ride

A growing issue, however, is the "institutionalisation" of endemic delays with hugely padded flight times.

Any labouring swain nervously awaiting his date for that hotel lobby assignation will have marvelled at the time-keeping skills of woman so adept at making their man hang on till that last point when — all energy, pride, confidence, irritation and hope drained — he looks up to see her glide in, the picture of innocent radiance. Gone are the admonitions. Out come the drooping flowers. “Oh, have you been waiting? Just 45 minutes! That’s not too late is it?” Well, that’s the question. How late is late? Men are dismal with timings as well. They are called slobs. Executives