Insurance in the time of the pandemic

Greater digital adoption has increased the risk of fraud. Without personal interactions, assessing the risk profile of customers has become an arduous task

The life insurance business is at an inflection point. Recognising its need for financial protection in combatting future risks, people have a better understanding of the value of life insurance in the middle of a pandemic. Notwithstanding the multiple challenges, the industry has transformed itself in a short span of time to fulfil this enhanced demand. From digitally capacitated distribution strength to robust risk-management models, India’s life insurance sector has worked hard to serve the interest of the consumer at a difficult time.
 
The past year has been a period of adjustment for the industry. This pandemic rendered the