<b>Keya Sarkar: </b>When servicing a car is a chore

Author is talking about car service centres in small towns

A couple of years ago we went back to the car dealer, who had sold us our earlier car. He was surprised when we asked him for the same car in the same colour.

But our decision had been made. It had to be a Maruti because that was the only company with a service centre in Santiniketan, and since we were happy with the Swift we had, there didn’t seem to be any reason to change that. In a small town where every neighbour, vegetable vendor, store owner, laundry men know you, there did not seem to be any