Leading with empathy, humility and dialogue

To an extent, leaders do sell dreams to their followers but that should not become a litany of unfulfilled promises

In uncertain times, leaders require deeper conversations and empathetic listening — three times more than speech-making.
 
According to Persian poet, Rumi, fear is the non-acceptance of uncertain­ty and fear is the gateway to adventure.
 
Uncertainty demands that leaders de­volve power and they unleash mecha­ni­sms for consultation and empowerment. Enquire about the secret sauce of Ra­je­ndra Bhatt (DM, Bhilwara) or K K Shailaja (Kerala Health Minister), two understated heroes of the Covid-19 crisis.
 
The 1918 pandemic is erroneously termed “Spanish flu” because the Spanish media highlighted the problem when media elsewhere faced wartime restrictions. Dan Reiter and Allan