This refers to the editorial “Phone banking, again” (September 23). I agree with the views expressed in the editorial. Pushing up and encouraging lending to small businesses and retail borrowers by holding loan melas is not a wise move. The public sector banks (PSBs) have barely started recovering from the non-performing assets (NPAs) loans mess and to again force them to lend will set the clock back. The PSBs need to lend based on risk assessment of the borrower and his/her ability to repay the loan. The hard earned money of the depositors and the capital paid for by the