Letter to BS: Tough task ahead for HRs with WFH being the new normal

This refers to the article ‘Rewriting the HR playbook’ by Anchita Ghosh (July 20), which I think is timely. The future of the workplace has been thrown into a tizzy by the pandemic. How the future will pan out is only in the realms of conjecture. New twists and turns can be expected as we navigate the new normal. In such a set-up, we will need a nimble human resources (HR) department, equipped to pivot to fast-changing circumstances.

At the very top of the HR tree, there might be clarity on the way forward. But how the junior functionaries implement the