<b>Letters</b>: Digital transaction

With reference to “Coercion doesn’t pay” (February 13), we should not read too much into the Reserve Bank of India data showing a dip in digital transactions in January 2017 vis-à-vis December 2016. Let us not forget that the boost in such transactions in November-December was due to the sudden rise in the inconvenience cost of such transactions given the circumstances in the wake of demonetisation. With remonetisation nearing completion, the playing field is again becoming level for all instruments of payment.

Now, for the digital transactions to maintain a higher growth, the incentive structure will have to play a crucial