Letters: Speak in one voice

Artificial limits like maximum number of free ATM withdrawals need a review if one seeks to reduce the cash holding by the public

At times, the different mouths of the state speak in different languages. While the government wants a Digital India to the point of forcing people away from cash/cheques, the Reserve Bank of India (RBI) is not making it any easier (RBI stays firm on MDR revision, 14th December).
 
Without getting into the debate as to who gains more — the customer freed from carrying exact cash or the bank which can reduce its staff cost, cashless transactions should be encouraged though on a voluntary basis. It is true that the banks have to incur some cost in front-end ATM