Make access to internet a human right

All online services and applications must be available in all major Indian languages, says the author

The last six months have been the worst of times in most of our lives with the Covid-19 pandemic affecting normal life in unprecedented ways. But it was also a period when individuals, organisations and governments learned to adapt and adjust their behaviour with speed.

Several innovations were introduced to our ways of working so that our lives and businesses could be sustained. From working from home and using digital signatures and documents to substitute for physical means to meetings, including formal and regulated ones, being conducted online and digitally, eating in at home, using food delivery services, taking classes