Reimburse cost of PPE kits: Ombudsman

The ombudsman concluded the insured could not be faulted for the charges levied for PPE kits, and the insurer would have to reimburse this amount

In recent times, hospitals have been flooded with patients. The cost of treatment has soared due to the need to use expensive medication and the need for the medical and para medical staff to change their personal protective equipment (PPE) multiple times. Insurance companies attempt to reduce their financial burden by disallowing the reimbursement of certain items such as PPE kits and bio medical waste. In a significant ruling, the insurance ombudsman has granted relief by asserting that these expenses have to be reimbursed by the insurer.
 
Jayaben Shah and her husband Ramniklal were insured under Jio’s group medical