The new wave of process automation is intelligent

Intelligent process automation adds advanced cognitive technologies such as AI to expand business process automation across entire enterprises

Newer versions of automation are not only digitising business processes but are also allowing insights to improve efficiency.

Robotic process automation, or RPA, helped bring transparency and efficiency in businesses. The next evolution of RPA is intelligent process automation, or IPA. “RPA takes repetitive manual tasks and uses bots, or software robots, to replace them with automated workflows,” says an assessment by Cognizant. “IPA goes a step further, adding advanced cognitive technologies such as AI to expand business process automation across the entire enterprise.”

In short, while RPA is automation of a process that repeats itself blindly, IPA adds its thinking cap.