Hanhumantha Bylapattar was working as a bus conductor with North Eastern Karnataka Road Transport Corporation (NEKRTC). As an employee of NEKRTC, he was covered under a group life insurance policy from Bajaj Allianz Life Insurance. The policy provided for a coverage of Rs 3 lakh for which a premium of Rs 50 a month was deducted from his salary.
When he expired, his widow lodged a claim. As the insurer did not settle the claim, she approached the Bellari District Forum by filing a complaint against NEKRTC and Bajaj Allianz.
The insurer contested the case, saying that the policy which was originally