After a recent monetary policy review, Reserve Bank of India Governor Shaktikanta Das said the apex bank has been receiving many complaints against digital lenders. Customers found that loans were disbursed to them without their consent, which led to a drop in their credit scores. Adhil Shetty, chief executive officer (CEO), BankBazaar says, "Recently, several people mentioned on social media that they were surprised to find loans issued against their PANs by lending institutions. Worse, some of the loans had been defaulted on. For no fault of theirs, these people’s credit scores were compromised due to the defaults." If this