The Insurance Regulatory and Development Authority of India (IRDAI) has come out with draft guidelines on allowing policyholders to receive claim settlement in instalments, instead of only as a lump-sum payout, as was the case until now. While staggered payouts were offered in life insurance, the regulator is now proposing to allow them in personal accident policies and benefit-based health insurance policies offered by general and health insurers as well. Once these guidelines are enforced, policyholders will be able to choose lump-sum or instalment option, or certain percentages of both.
This option will benefit policyholders in several ways. “Customers will