The government has been using technology extensively to make taxpayers’ lives easier. Even during the interim Budget, the finance minister (FM) highlighted the progress that has been made on the increased use of technology by the tax department. Many functions such as returns, assessment, refunds and queries are now undertaken online.
With a massive increase in the number of tax return files - almost 68.5 million - it is not easy to deliver a taxpayer-friendly experience. Strong technology support is required to process returns without errors and to carry out other functions online.
The government is moving ahead
With a massive increase in the number of tax return files - almost 68.5 million - it is not easy to deliver a taxpayer-friendly experience. Strong technology support is required to process returns without errors and to carry out other functions online.
The government is moving ahead