Portability can be tricky for older customers

The earlier in life you decide to port, the smoother the process is likely to be

The Insurance Regulatory and Development Authority of India (Irdai) had introduced health insurance portability guidelines in 2011 to enable customers to shift seamlessly between insurance companies. Though it is more than more than five years since the guidelines were introduced, most customers still do not understand this concept and hence, are unable to benefit from it.

What is portability? 

Before health insurance portability was introduced, a customer was tied to the existing insurer and his plan despite being dissatisfied with its product or services. Switching to another insurer, or to another plan with the same insurer, resulted in loss of