The coronavirus pandemic has been "advantageous" for insurance companies as more customers are willing to pay and secure themselves, said top executives of India's biggest companies in the sector on Wednesday.
The executives, while speaking at the fifth webinar of Business Standard’s six-part Unlock BFSI 2.0 series, agreed the pandemic had made customers aware of buying quality insurance. The pandemic had given a push to digitisation. The experts said serving customers was the bottom-line and were unanimous in hoping for an early end to the crisis caused by the pandemic.
The panelists in Wednesday’s webinar, titled ‘Insured and safe', were ICICI Lombard