Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, announced today that it had won the prestigious QCI- DL Shah Commendation Award at the 5th National Quality Conclave on "Leveraging Quality for Good Governance", held in New Delhi.The Capgemini BPO's Adhiktama project, aimed at improving efficiency of the accounts payable process, was recognized for the award in the Large Service Category.
The award was presented by Mr. Masaaki Imai "Lean Guru and Founder of KAIZEN Institute" to Mr. PT Alexander, Vice President - Capgemini Business Services, Finance and Accounting, Capgemini at a ceremony in New Delhi recently.
"Our company provides BPO services in several areas such as finance and accounting, assurance, research services, engineering services, data management, anti-money laundering and supply chain. This project focused on rapidly improving invoice processing productivity in the accounts payable process to meet the client's expectation. Our team met the challenge and we are proud to have been recognized, ahead of over 70 companies, with a National Award for this" said P.T. Alexander, Vice President - Capgemini Business Services, Finance and Accounting, Capgemini.
Adhiktama, means 'more' in Sanskrit. This project was managed by the Capgemini BPO FAO teams in Salem. The Six Sigma team addressed the productivity issue on certain business processes, enhancing average output by 90% and reducing errors to less than 2%.
The award is yet another proof of Capgemini's relentless pursuit to delight customers and move the industry benchmark. It also contributes to consolidating India's strong position as a global leader in IT/ITES services.
Commending the award, Salil Parekh, Executive Chairman, Capgemini India said, "We strongly believe in innovation that helps us serve our clients better. The 'Adhiktama' project is a good example of innovation at a client level. We believe investing in best practices that result in stronger delivery and intimacy with clients".
About Quality Council of India:
Quality Council of India (QCI) is an autonomous non-profit organization set up jointly by the Government of India and the Indian Industry represented by the three premier industry associations, Associated Chambers of Commerce and Industry of India (ASSOCHAM), Confederation of Indian Industry (CII) and Federation of Indian Chambers of Commerce and Industry (FICCI). The Department of Industrial Policy and Promotion, Ministry of Commerce and Industry is the nodal department for all matters connected with Quality and QCI. QCI is governed by a Council of 38 members with equal representation of Government, Industry and Consumers. Chairman of QCI is appointed by the Prime Minister's Office.
About Capgemini
Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, the Collaborative Business ExperienceTM. The Group relies on its global delivery model called Rightshore®, which aims to get the right balance of the best talent from multiple locations, working as one team to create and deliver the optimum solution for clients. Present in more than 30 countries, Capgemini reported 2008 global revenues of EUR 8.7 billion and employs over 90,000 people worldwide. More information is available at www.capgemini.com.
Capgemini's expertise is recognized in Business Process Outsourcing (BPO) with a solution portfolio that spans Finance & Accounting, Customer Care & Intelligence, Procurement, Assurance Management, Human Resources and Knowledge Process Outsourcing services. As part of Capgemini's Rightshore® delivery network, BPO professionals provide services to clients worldwide 24 hours a day, seven days a week, in over 35 languages, from centers located in Australia, Brazil, Canada, Chile, China, Guatemala, India, Poland, Sweden and the United States.
About Capgemini India
Capgemini in India is over 23,000 people strong across 7 cities (Mumbai, Bangalore, Hyderabad, Kolkata, Chennai, Pune and Delhi). A pioneer for the IT industry, Capgemini has over 40 years of global expertise collaborating with leading corporations and now brings the Consulting, Technology and Outsourcing experience to India. With dedicated teams to service the local markets, Capgemini has strong domain experience to assist clients across the Government and Public Sector, Energy and Utilities, Manufacturing, Telecom and Financial Services sectors and help them advance in their respective industries. Please visit www.in.capgemini.com/win for more details on how we can help.
Rightshore® is a trademark belonging to Capgemini.
BEFORE YOU CHOOSE TO UNSUBSCRIBE: If this release or information is not relevant to you, please reply to this email stating the nature of information you would like to be kept in the loop on. We will accordingly include your email id in the relevant press release dissemination list.
Alternatively, clicking the UNSUBSCRIBE button in the email will remove your email id from ALL our mailing lists and will NOT ALLOW you to receive any RELEVANT communication as well.
Do spare a thought before taking the necessary action.
