Recognised for The Most Innovative Collaboration Solution
CSS, a leading technology operations management organization headquartered in San Jose, CA, has won the prestigious – The Great Mind Challenge for Business 2009 Award for the most Innovative Collaboration Solution. CSS has received the award in this solution category for its "Sametime Implementation" across the organization. Instituted in 2009, The Great Mind Challenge for Business Award are annual awards which recognizes visionary IBM India clients who have successfully implemented IBM software solutions to create exceptional business value. This award was presented at the IBM Software Universe, IBM’s flagship Software Group event, in Mumbai.
Nick Sharma, CEO of CSS, commented on the award saying, “CSS Labs is helping our customers in adopting new technology platforms, with an objective of enhancing our clients’ technology OPEX optimization through cost-effective and innovative solutions. This award is an outstanding accomplishment for CSS and demonstrates our commitment to creating world-class solutions that maximize ROI for our customers.”
CSS had implemented the Sametime application to act as a unified communication and collaborative tool across for its 4500+ employees worldwide. The innovative solution encompassed Sametime integration with the company’s Open Source chat server, CSS Botnie for unified access to the enterprise resources using Sametime client for desktop and mobile, an audio and video conference for internal office meetings and communications, as well as Sametime integration with intranet portals and integration with Lotus Quickr.
"CSS is a long standing IBM customer and partner and this innovation is a demonstration of the flexible framework provided by Lotus Software to allow customers tailor their business processes towards becoming smarter", said Himanshu Goyal, Country Manager, Academic Initiative, Developer Works and Globalization, IBM India/SA
Some of the key benefits of the Sametime implementation included Travel cost and Time reduction, Voice trunk utilization, Green IT, Fuel emission, Parking space @office, automated instant information and response, collaboration with intranet portals and users, on-the-spot decisions with collaborations, user awareness and availability.
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The Sametime application implemented by CSS acts as an innovative communication tool for organizations worldwide looking to enable information-sharing in a collaborative manner. With over 150 certified IBM Lotus Professionals, CSS has developed several products based on the Lotus Notes platform. This expertise has helped CSS win various accolades for its efforts within the Lotus sphere, including the Lotus Beacon Award and the Lotus Advisor Excellence Award.
The Great Mind Challenge (TGMC) is a Nation-wide Software Development contest conducted by the IBM Academic Initiative Team in India. This contest focuses on enabling Technical institutes to nurture students and grooming them to become part of a competitive workforce by arming them with market ready skills. It also aims to provide student programmers with a unique opportunity to develop innovative solutions using open standards-based IT tools from IBM in complex real time situations. This marked the very first time that IBM had extended this award to enterprises. The awards span 7 categories – 5 IBM software brand based categories (Information Management, Tivoli, Rational, WebSphere and Lotus) and 2 framework based categories (Collaboration and Service Oriented Architecture).
About CSS
CSS, a global technology solutions provider, focuses on IT operations management services aimed at optimizing its customer's IT operations. CSS offers solutions in the area of Enterprise and Consumer Technology Support, Application Lifecycle Management and Remote Infrastructure Management Services. The company has proven expertise in developing; supporting and managing its customer's entire technology stack (servers, networks, systems and technologies as well as applications running on them) on a 24x7 basis globally. In addition, CSS has an impeccable record of delivering the whole gamut of technical and customer support services for both enterprise and consumer technology products and applications on a global basis.
With a unique "100% referenceable customers" mission statement, the company lives and breathes operations support and customer satisfaction. Headquartered in San Jose, CA, CSS currently has global operations centers in Chennai (India), Utah (USA), Poland (Europe) and in the Philippines. CSS has over 80 customers including Industry leaders such as Alcatel-Lucent, Sun Microsystems, & Blackboard Inc as its long term customers. CSS is a professionally managed, privately held company with investments from SAIF, Goldman Sachs and Sierra Ventures.
CSS Labs is at the forefront of reshaping technology evolution and setting trends in cloud computing and aligning them with business demands. Through CSS Labs, CSS develops cloud computing solutions that help its customers meet real-world business challenges. Instead of offering only out-of-the-box options, which can be more expensive, CSS Labs’ customized solutions allows companies to cost-effectively plan and implement a cloud computing strategy that is unique to their needs, thereby driving OPEX optimization and reducing CAPEX. Covering all platforms, they also help adapt a customer’s existing software for the cloud and supporting those implementations across multiple virtual environments.
CSS is an IBM Advanced Business Partner offering IT consulting services and software solutions to small, medium and large companies across the globe. As the partner of choice for organizations looking to leverage services and solutions in and around the IBM Lotus Brand, CSS has over 10+ years of rich industry experience providing solutions to its clients using IBM Lotus Notes, Websphere, Sametime, Quickr, etc. CSS is also well-positioned to promote and resell IBM Lotus brand gamut of products in India and has constantly extended the relationship with IBM through a culture of innovation and collaboration.
About IBM’s The Great Mind Challenge for Business Awards
For more information on The Great Mind Challenge for Business Awards 2009, visit http://www.tgmcforbusiness.com
