Dynamic Infrastructure Support to improve availability, simplify management & reduce costs
IBM (NYSE: IBM) announced today that it has signed an agreement with LeasePlan India Pvt. Ltd., one of the leading vehicle leasing and fleet management company, to support and manage their multi-vendor IT environment. LeasePlan chose IBM for its proven expertise to provide a single consolidated maintenance services contract for both IBM & Non-IBM hardware products to ensure better vendor management & tracking.
Being an operational car leasing company, LeasePlan delivers a comprehensive range of corporate car mobility solutions. Right from helping corporates design their car policies to day-to-day management of the vehicles including repair and maintenance, insurance and end of term resale, LeasePlan is a preferred fleet management partner for leading Indian corporates and multinational companies. LeasePlan decided to make a strategic investment in multi-vendor support to manage their IT infrastructure, including hardware & onsite support, across all its locations in India to manage its risk better and enhance efficiencies.
According to Harsh Yadav, HOD-Information Communication and Technology, “We needed a single point of accountability for all technical support services to manage our complex IT environment. Teaming up with IBM has ensured high availability of immediate & efficient service levels, thus helping us maintain high customer satisfaction levels.”
Y V Seshiah, Executive, Maintenance & Technical Support, IBM India said “By placing all hardware maintenance with one single services provider offers tangible benefits as businesses are under pressure to reduce costs, improve service & manage risks. IBM’s maintenance and technical support strategy is aligned with the needs of dynamic infrastructure to provide a continuum of support services for the total IT environment, including other vendors’ products. Considering this, we were uniquely positioned to help LeasePlan.”
With offices in 30 countries and nearly 5 decades of experience, LeasePlan manages a total fleet of 1.3 million cars around the world.
For more information on IBM, visit: ibm.com/services/au/siteandfacilities
