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IBS automates SpiceJet’s cargo operations

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Announcement Corporate

iCargo solution is now a key enabler for the cargo business of SpiceJet.

Leading low-cost airline in the country SpiceJet, has now started using IBS Software’s new-generation cargo management system, iCargoLite. With iCargoLite, a part of IBS’ iCargo solution suite, SpiceJet has automated its cargo business processes to support its aggressive expansion plans for its domestic cargo operations. This will ensure an integrated management of cargo reservations and ground operations including flight planning, inbound cargo operations, billing and shipment tracking. SpiceJet becomes the first Indian LCC to use this high-end business solution.

SpiceJet, voted as the best low-cost airline in South Asia and Central Asia region by Skytrax in 2007, has joined IBS’ prestigious list of customers to opt for its cargo solutions. These include Air Astana, Air New Zealand, All Nippon Airways, Austrian Airlines, Avient Cargo, CargoJet, Kingfisher Airlines, Nippon Cargo Airlines, and Tokyo International Air Cargo Terminal (TIACT).

 

Welcoming SpiceJet to the iCargo family Akshay Shrivastava, Senior Vice President and Global Head of Cargo Line of Business at IBS said “The Indian aviation market is very important for us and we are pleased that progressive and forward thinking carriers like SpiceJet are joining our growing customer base that now covers the six continents. Our relationship with SpiceJet will further strengthen our product offering, especially for the Indian market”.

iCargoLite provides the breadth of functionality required for low-cost carriers to manage their cargo business efficiently in a cost effective manner. It is built on highly efficient modern technology platforms that provide considerable savings in TCO (total cost of ownership) with key benefits such as rich reporting capability and a windows based user friendly front end. It is a completely web-based system that is low on IT infrastructure requirements for its operation and distribution. It’s quick and simple implementation ensures that the airline starts to derive benefits of productivity gains and improved customer service in a very short time.  

Edmund Jones, General Manager India (Cargo), SpiceJet Limited said, “Cargo operations form an intrinsic part of our business. We believe this technology platform will add to our efficiency and will ensure the shipment/goods are tracked right from the point of booking to the point of delivery. Currently we offer Cargo Services from 12 cities”

V K Mathews, Chairman & CEO, IBS Group said “In these difficult times cost-effective and efficient automation can make a big difference to any airlines fortunes and it can also prepare them better for the future.  With this successful introduction of our solution at SpiceJet, we are positive that it will play an important role in enabling bigger successes for SpiceJet’s cargo business.”

About SpiceJet Ltd.
SpiceJet is India's 'best low cost airline' *, delivering the lowest air fares with the highest consumer value. The airline operates 115 flights daily to 18 cities viz. Ahmedabad, Bangalore, Bagdogra, Chennai, Coimbatore, Delhi, Guwahati, Goa, Hyderabad, Jammu, Jaipur, Kochi, Kolkata, Mumbai, Pune, Srinagar, Varanasi and Visakhapatnam. The on-time performance of SpiceJet is amongst the best in India, at 82%, coupled with a Technical Dispatch Reliability of 99.6%, making them an airline with least cancellations. SpiceJet's new generation fleet of 19 Boeing 737-800 / 737-900ER aircraft are backed by cutting edge technology and infrastructure to ensure the highest standards in safety and operating efficiency.  

SpiceJet is the winner of

  • 2008 Frost & Sullivan Indian Commercial Aviation Emerging Company of the Year Award (Nov 2008) London 
  • Smart Travel Asia’s Top 10 Best Budget Airlines in Asia (Sept 2008) Hong Kong 
  • Outlook Taveller’s Best Low Cost Airline (Feb 2008) India 
  • TAFI – Abacus’s * Best Low Cost Airline (Sept 2007) Malaysia

About IBS
IBS Software is a leading global provider of new-generation IT solutions to the Travel, Transportation and Logistics (TTL) industry. A specialist in the domain, IBS offers a range of products and services that manage mission-critical operations of major airlines, airports, oil and gas companies, seaports, cruise lines and tour operators world-wide. IBS services include technology consulting, testing, usability engineering, business intelligence & data warehousing, application development, re-engineering, and maintenance. SEI CMMI Level-5 and PCMM Level 5 assessed, ISO 9001:2000, TickIT and ISO 27001:2005 certified, IBS operates software development centers in Bangalore, Boston, Atlanta, Cochin, London, Trivandrum and Washington DC. IBS operates out of fourteen business centers in the Americas, Europe, Asia-Pacific, the Middle East and Africa.

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First Published: Feb 05 2009 | 8:02 PM IST

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