- ICICI Lombard wins CNBC Awaaz Consumer Award 2010 for being the ‘most preferred brand’ in the General Insurance category.
- These awards are based on an exhaustive consumer survey done in 20 cities in India amongst 4000 respondents.
- ICICI Lombard maintains high brand salience effectively leveraging all conventional and innovative platforms.
ICICI Lombard General Insurance Company Ltd., wins CNBC Awaaz Consumer Award 2010 for being the ‘most preferred brand’ in the General Insurance category. The CNBC Awaaz consumer awards recognize brands that deliver true value for money and have found favour with Indian consumers. These awards are based on an exhaustive consumer survey done by the Nielsen Company involving over 4000 respondents across 20 cities in India.
ICICI Lombard continues to maintain high levels of salience. It has leveraged all communication channels to drive awareness: be it conventional channels like TV, print and radio or innovative platforms like traffic barricades and gate boards. The company’s online presence is highest amongst general insurance companies.
Speaking on this occasion, Mr. Bhargav Dasgupta, MD & CEO, ICICI Lombard General Insurance Company Ltd., “As the general insurance industry evolves in India, we believe that superior service quality will be a key differentiator among insurers. ICICI Lombard’s core proposition is anchored around differentiated products, convenience of purchase, superior customer service and multiple distribution channels. Over time we have been working hard to increase customer awareness, consideration and preference and this award is recognition of our efforts.”
About ICICI Lombard General Insurance Company Ltd.
ICICI Lombard GIC Ltd. is a 74:26 joint venture between ICICI Bank Limited, India’s second largest bank with consolidated total assets of over USD 100 billion at March 31, 2010 and Fairfax Financial Holdings Limited, a Canada based USD 30 billion diversified financial services company engaged in general insurance, reinsurance, insurance claims management and investment management.
ICICI Lombard GIC Ltd. is the largest private sector general insurance company in India with a Gross Written Premium (GWP) of Rs. 3,694.7 crore for the year ended March 31, 2010. The company issued over 44 lakh policies and settled over 62 lakh claims and has a claim disposal ratio of 96% (percentage of claims settled against claims reported) as on March 31, 2010. The company has 4,500 employees and 359 branches as on May 31, 2010.
The company has been assigned a domestic rating of ‘iAAA’ by ICRA (an associate of Moody’s Investors Service) for highest claim paying ability and a fundamentally strong position, for the fourth consecutive year. ICICI Lombard Auto Insurance has been rated highest in customer satisfaction by J.D. Power Asia Pacific in India among 11 auto insurance providers. The company has been conferred the Golden Peacock- Eco Innovation Award of 2009 for weather insurance and the Customer and Brand Loyalty award in the ‘Insurance Sector - Non-Life’ at the 3rd Loyalty awards, 2010. It was awarded the ‘General Insurance Company of the Year’ at the 11th Asia Insurance Industry Awards. The company also won the NDTV Profit Business Leadership Award 2007 and was adjudged as the most Customer Responsive Company in the Insurance category at the Economic Times Avaya GlobalConnect Customer Responsiveness Award 2006. It has the Gold Shield for ‘Excellence in Financial Reporting’ by the ICAI (Institute of Chartered Accountants of India) for the year ended March 31, 2006.
ICICI Lombard allows instant policy issuance and renewal through its website www.icicilombard.com for all retail insurance products including Car Insurance, Health Insurance, Travel Insurance, Two Wheeler Insurance and Home Insurance. There are multiple payment options available including internet banking, credit card, debit card and cash card.
For more details about the company, log on to the website www.icicilombard.com
