Jet Airways, India’s premier international airline, has put in place a number of measures to minimize passenger inconvenience arising out of flight disruptions and cancellations due to fog in the approaching winter season.
In case of anticipated flight delays/cancellations, passengers are requested to check the status of their respective flights before leaving for the airport by calling Jet Airways' call centre on 3989 3333, the airline’s toll-free number on 1800 22-55-22 or via the airline's Jet Mobile facility wherein passengers can check flight status by sending an SMS: Jet (Flight number) to 56388.
In case of flight disruptions due to fog, the airline will deploy additional aircraft for relief/additional flights, where possible.
In case of flight diversions, operations out of alternate airports have been planned in advance.
Affected passengers with tickets booked on certain fare levels, not issued from the station of departure, will be entitled to hotel accommodation, if available, in case of flight disruptions. Those travelling with tickets booked on certain fare levels issued from the station of departure will be provided with conveyance expenses to the place of residence/hotel, up to a maximum of INR 1500.
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Jet Airways’ pilots have also been trained on the airline’s state-of-the-art simulators, as also given line training on board aircraft in order to ensure that flight operations into and out of fog affected airports remain largely unaffected, wherever possible.
The airline will also provide the electronic media with regular flight updates throughout the day to ensure that passengers are constantly updated on the latest flight situations.
About Jet Airways:
Jet Airways currently operates a fleet of 85 aircraft, which includes 10 Boeing 777-300 ER aircraft, 11 Airbus A330-200 aircraft, 52 classic and next generation Boeing 737-400/700/800/900 aircraft and 12 modern ATR 72-500 turboprop aircraft. With an average fleet age of 4.38 years, the airline has one of the youngest aircraft fleet in the world.
Flights to 68 destinations span the length and breadth of India and beyond, including New York (both JFK and Newark), San Francisco, Toronto, Brussels, London (Heathrow), Hong Kong, Singapore, Shanghai, Kuala Lumpur, Colombo, Bangkok, Kathmandu, Dhaka, Kuwait, Bahrain, Muscat, Doha, Abu Dhabi and Dubai. The airline will continue to connect existing international destinations with additional gateway points across its network in the future.
Jet Airways currently operates over 370 flights daily.
About JetLite:
JetLite is a wholly owned subsidiary of Jet Airways India Ltd. and was acquired by Jet Airways in April 2007. Positioned as an all-economy airline, JetLite promises to offer value for money fares. JetLite currently operates a fleet of 24 aircraft, which includes 17 Boeing 737 series and 7 Canadian Regional Jets 200 Series. The airline flies to 26 domestic destinations and 2 international destinations (Kathmandu and Colombo), currently operating a 110 flights a day, on average.
Jet Airways, with the acquisition of JetLite, today has a combined fleet strength of 109 aircraft and operates over 480 flights daily.
