Oracle wins BSNL contract

* India's largest public sector telecom player gears up to provide next-generation services with Oracle's Siebel CRM and other Applications, Database & Middleware

·Siebel CRM to power customer care project in the South and East zones comprising over 20 million customers

Mumbai, India, February 18, 2008: Bharat Sanchar Nigam Ltd. (BSNL), India's largest public sector telecommunications company, today announced that Oracle has won a contract comprising Oracle Applications, Oracle Database and Oracle Fusion Middleware which will drive BSNL's aggressive growth plans and enhance customer service delivery in the country.

Oracle's offerings for BSNL include Siebel CRM to provide next-generation services to BSNL's customers and manage the company's aggressive network expansion plans.

With a customer base of more than 70 million across the country, BSNL is investing extensively in technology in order to maintain its leadership position in the competitive Indian telecom landscape. The company is implementing a next-generation, state-of-art Call Detail Records (CDR) based Customer Care and Convergent Billing system that will provide effective billing and customer care solutions. BSNL will implement the CDR based system across the country divided into four zones and four data centers.

Announcing the decision, Mr. Kuldeep Goyal, chairman and managing director, BSNL, said, "We have undertaken a decisive step towards extensive deployment of IT solutions for enhancing customer service and enabling faster roll-out of services. The CDR project seeks to enhance customer service delivery across the organization and as a result of it we will not only be able to enhance customer care but will also be able to reduce operational costs and increase revenue realization for effectively meeting the new challenges in the telecom sector."

"Oracle works very closely with telecom companies across the world to help them leverage the latest technologies that enable them to meet the challenges of this fast changing sector," said Mr. Ash Khalek, vice president, Communications, Media and Utilities , Oracle Asia Pacific. "Our association with BSNL is over a decade old. The CDR project at BSNL will use our world leading Siebel CRM software on top of the world's No.1 database - Oracle Database. We are happy to partner BSNL in their effort to provide ever better services to their customers."

BSNL has adopted Oracle Database, and Oracle Business Activity Monitoring, a component of Oracle Fusion Middleware. BSNL will use several of Oracle's Siebel CRM applications including Order Management, Sales Management, Marketing Management, Services, Call Centre and Web-Self Care. Oracle's offering also includes Purchasing, Financial Management and Enterprise Asset Management modules of the Oracle E-Business Suite.

About Oracle Communications

Oracle is #1 in Communications globally with 20 of the world's top 20 telecommunications companies running Oracle applications. Oracle Communications integrates industry-specific BSS and OSS solutions with the capabilities of Oracle's industry-leading enterprise applications, business intelligence tools, and carrier-grade middleware and database technologies. Oracle Communications enables service providers to deliver next generation convergent services rapidly, increase customer satisfaction and loyalty, and reduce costs in the business and the network. For more information, visit http://www.oracle.com/industries/communications

About Oracle India

Oracle entered India in 1987 and set up an India Development Centre in 1994. Today, Oracle has two India Development Centres as well as Indian hubs for Oracle's global support, consulting and financial services operations. Through its extensive network of more than 400 channel and alliance partners under the Oracle PartnerNetwork, Oracle India markets the complete range of Oracle products and services across India. Oracle India has more than 6,700 customers in the telecommunications, banking, insurance, manufacturing and utilities industries, across the government and private sector. Oracle India is a major partner for E-Governance initiatives of Central and State Government bodies in India. The Oracle-HP E-Governance Centre of Excellence, Oracle Asia R & D Centre and Partner Solution Center are located at Oracle India's head office in Gurgaon, near New Delhi. Oracle's Retail Centre of Excellence is located in Bangalore.

About Oracle Corporation

Oracle (NASDAQ: ORCL) is the world's largest enterprise software company. For more information about Oracle, visit our Web site at http://www.oracle.com/.