Sage Software launches hosted CRM solution for SaaS

World's best selling Sales Force Automation solution, SageCRM.com now available at Rs 33 per person per day for Indian companies.

Sage Software announced today the launch of its hosted CRM solution, SageCRM.com in India. Sage CRM is the only mid-market CRM solution available today that allows organizations to choose either an on-demand or on-premises deployment and provides the ability to migrate between them in order to accommodate an organization's changing business needs and IT resource constraints.

SageCRM.com is the winner of a number of awards, namely, Product of the Year from Customer Inter@ction Solutions magazine, Network Computing's Well - Connected award for On-Demand CRM, Winner of ISM's 'Top 15 CRM awards'.

Sage CRM.com is available to everyone on the Web, allowing organizations to generate more sales leads, enhance lead qualification and management, improve sales forecasting, shorten sales cycles, and provide improved customer service.

With built-in analytics and dashboards, all sales, marketing, and service professionals can immediately act on relevant business, customer, and market events. The net result is that companies can close more business with more satisfied customers in less time. Designed for the on demand era, it is a high-availability Internet utility that enables customers to start with a small CRM project, with practically zero start-up time, deploy rapidly, and grow the system as needs change over time.

Mr. Thomas Abraham, Managing Director, Sage Software India, stated "SageCRM.com will complete our CRM portfolio in the Indian market to address virtually every segment and extend true 'freedom of choice' to our prospects and customers. We will be the first global player to offer this service in India with localized technical support and a network of trained and certified partners. To provide our customers with the freedom to choose the Sage CRM Solution that is right for their growth model, and budget, two versions of the product will be introduced -The Standard version will comprise of Sales Force Automation only and the Advanced version will be the full CRM suite comprising of Sales, Marketing and Customer support functionalities".

He further mentioned "At Rs 33 per user per day for the Sales Force Automation solution, SageCRM.com is well positioned to attract a large customer base who wish to get on the CRM bandwagon. These offerings underscore our commitment to delivering On-demand solutions for customers of all sizes through our network of business partners."

SageCRM.com Features

Sales Force Automation- SageCRM.com puts you in complete control of your sales pipeline, allowing sales team members to effectively manage, forecast, and report on all phases of the sales cycle. . The sales force automation (SFA) capabilities within SageCRM.com provide your sales team instant access to vital customer data including reports and graphs, quotes, forecasts, and historical account details.

· Pipeline Management

· Territory Management

· Sales Forecasting

· Account Management

· Opportunity Management

· Reporting

Marketing - SageCRM.com marketing automation provides accurate metrics on all of your marketing activities, enabling you to close more new business and capitalize on lucrative cross-sell and up-sell opportunities.

With SageCRM.com, you can target the right customer at the right time, eliminate guesswork, improve campaign management, and put your company's marketing resources to their best use. Execute more effective campaigns, track responses faster and easier than ever before, and make sound decisions based on what your customers want and how they respond:

· Campaign Management

· Lead Management

· Email Management

· List Management

· Outbound Call Management

· Reporting

Customer Care - With fast online access to service requests, call and escalation history, interactions, multiple contacts, support cases, e-mail, and documents sent and received, you'll have complete and accurate data at your fingertips.

SageCRM.com customer support automation enables you to quickly resolve issues and easily capitalize on cross-sell or up-sell opportunities:

· Contact Management

· Call Centre Support

· Service Agreement Management

· Knowledge Base

· Tracking

· Reporting

SageCRM.com Pricing:

SageCRM.com is available in two versions,

The Standard version is priced at Rs. 995 per user per month and comprises of the Sales Force Automation module

The Advanced version is priced at Rs.1995 per user per month and has the full CRM Suite of Sales Force Automation, Marketing and Customer Care.