There is a need to simplify procedure by abolishing affidavits filed by citizens for various official process among the steps to make governance citizen-centric, a senior official said today.
Addressing a two-day regional conference in neighbouring Gurgaon, Sanjay Kothari, Secretary of Department of Administrative Reforms & Public Grievances (DARPG) stressed on bringing in innovation in governance.
Kothari, addressing the conference 'Learning from Successes' involving the states or Union Territories of northern, north-eastern and eastern regions, said each member has to look at what he or she can do in his or her domain to simplify the processes and bring innovations in governance.
He highlighted the need for simplification of official procedures such as abolition of affidavits, business process re-engineering and making small changes in procedures in order to make governance citizen-centric, said a press release issued by the DARPG, one of the organisers of the event.
The meet is jointly organised by the DARPG and Government of Haryana. It was inaugurated by Randeep Singh Surjewala, Minister of State (Industries & Commerce, Parliamentary Affairs, Science & Technology, and Public Work, Government of Haryana, at Haryana Institute of Public Administration (HIPA).
The inaugural session was followed by a panel discussion on 'Innovation in Governance' during which the panellists and the participants highlighted the role of innovation in improving governance for better public service delivery.
