Despite all the ills it is facing on the on-time performance and staff discipline, the national carrier Air India tops when it comes to brand reputation, followed by low-cost carrier SpiceJet and Jet Airways.
Among the international carriers, it is Singapore Airlines that leads the ranking, followed by Etihad and Emirates, says TRA (Trust Research Advisory) Research-BlueBytes in the 'Most reputed aviation brands 2016' report.
Others in the list include Indigo, and GoAir, while other international airlines include Lufthansa, British Airways and Qatar Airways.
The ranking is based on a brand's reputation with a two-pronged approach of media analysis and a survey of consumer influencers and was conducted among the 21 airline brands that have measurable media coverage and 2,500 consumers.
Faced with financial woes, Air Pegasus has suspended
operations.
As per the data, 1,156 passengers of Jet Airways and Jet Lite were impacted by cancellations. 408 and 330 fliers of Air Carnival and AirAsia respectively were affected due to cancelled flights in August.
In case of denied boarding, airline are supposed to pay an amount equal to 200 per cent of booked one-way basic fare plus airline fuel charge, subject to maximum of Rs 20,000, in case airline arranges alternate flight that is scheduled to depart within 24 hours of the booked scheduled departure, as per the revised norms.
An amount equal to 400 per cent of booked one-way basic fare plus airline fuel charge, subject to maximum of Rs 20,000, is to be paid to a flier in case airline arranges alternate flight that is scheduled to depart beyond 24 hours of the booked scheduled departure, as per the revised norms.
