Business Standard

Airtel customers face network outage in Delhi NCR

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Press Trust of India New Delhi
Customers of telecom major Bharti Airtel in Delhi NCR region faced network outage in the evening today due to some technical glitch.

Many Airtel customers posted messages over non- availability of mobile network on social media platforms in late evening hours.

When contacted, an Airtel spokesperson said, "We are experiencing a network outage in Delhi NCR. One of our network nodes has been corrupted and we are working to fix it.

"We are really sorry for the inconvenience and request you to bear with us. We will be back shortly."

The IVR system of the company said that customers will not be able to use voice and data service for sometime due to some technical reasons.
 

An Airtel subscriber said that when he contacted the customer care helpline he was told that there was some technical problem in the network and service would be restored shortly.

The company has 11.6 million mobile customers in Delhi NCR.

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First Published: Jul 07 2017 | 10:42 PM IST

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