Business Standard

Saturday, December 21, 2024 | 02:05 PM ISTEN Hindi

Notification Icon
userprofile IconSearch

Apple seeks discussion on pesky call complaint app issue with Trai

'Do not disturb' application developed by Train makes it easy for consumers to file complaint regarding unsolicited commercial, promotional calls, by just selecting the call, SMS

An iPhone is seen on display at a kiosk at an Apple reseller store in Mumbai. Trai, which has been exchanging e-mails with Apple Inc for over a year to find a solution to the impasse, is still open to discussions on the Do Not Disturb (DND) app issue

An iPhone is seen on display at a kiosk at an Apple reseller store in Mumbai. Trai, which has been exchanging e-mails with Apple Inc for over a year to find a solution to the impasse, is still open to discussions on the Do Not Disturb (DND) app issue

Press Trust of India New Delhi
After being openly rebuked by Trai for not allowing operations of pesky call complaint app on iPhones, Apple in a climb-down has written to the regulator to discuss and resolve the issue.

"They (Apple) have written to us for a meeting on the issue saying that they have an approach on this which they want to discuss," Trai Chairman R S Sharma on Thursday said in his response to query on the matter at India Mobile Congress.

The pesky call or 'Do not disturb' application developed by the Telecom Regulatory Authority of India makes it easy for consumers to file complaint regarding unsolicited commercial or promotional calls and SMS by just selecting the call from their call log in the phone or SMS from inbox.
 

As per the regulator, Apple had denied access to call logs and SMS inbox for the application.

Sharma has expressed strong displeasure on Apple's move.

Don't miss the most important news and views of the day. Get them on our Telegram channel

First Published: Sep 28 2017 | 9:35 PM IST

Explore News