Business Standard

Bajaj Allianz Life launches policy service on WhatsApp

Image

Press Trust of India New Delhi

Bajaj Allianz Life has launched WhatsApp services for its policies wherein customers can access more than 20 services.

Customers can message to 8806727272 from their WhatsApp number and, can avail more than 20 services on their policies, Bajaj Allianz Life said in a release on Thursday.

The customers can get almost all resolutions on their policy 24 by 7 on WhatsApp through the company's AI enabled Chat Bot BOING and LIVE CHAT assistance from a service representative.

"With the comprehensive list of services available, customers can resolve their issues from anywhere, and need not visit our branches or call us, as we top up this service via an engagement with our Chat Bot or customer care executive," Kayzad Hiramanek, chief - operations and customer experience, Bajaj Allianz Life said.

 

Disclaimer: No Business Standard Journalist was involved in creation of this content

Don't miss the most important news and views of the day. Get them on our Telegram channel

First Published: Mar 19 2020 | 4:50 PM IST

Explore News