Puducherry Lt Governor Kiran Bedi today launched the official website of Raj Nivas here and said its purpose was to connect with the people of the Union Territory.
Launching the site, she said, "The purpose of the website was to connect with the people of Union Territory."
"We encourage people to be heard and the website now launched is developed in keeping with the Centre's guidelines and incorporates features that allow it to be accessed by differently-abled citizens thus making it more inclusive," she added.
Elaborating on the website, the Lt Governor said the key feature of the website is integration of petition monitoring system for grievances redressal, for the convenience of the user.
Every complaint received through the website is acknowledged and the complainant also gets a unique ID number for future correspondence through preferred mode of communications including SMS, e mail or whatsapp, she said.
While the concerned departments will redress the grievances, the office of Lt Governor will monitor the steps taken to solve the grievances, she added.
An exclusive whatsapp number - 9500560001, is another feature of the website, which enables reporting grievances, Bedi said.
Director General of Police S K Gautam, Development Commissioner G Narendra Kumar, and State Informatics Officer Shukla were among those present at the event.
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