Reliance Energy today said it had partnered with the Department of Posts to allow customers to pay their electricity bills at post offices along with other modes of payment.
The city-based private power utility firm said that it currently had over three million customers, who are spread across its distribution area of 400 square kilometres in the city.
"Generally at least one member of a family has an account with a post office and regularly visits it. Post offices are safe, conveniently located in the eastern and western suburbs near railway stations and are open on most working days. The timings are also comfortable and customers can pay their bills at any post office irrespective of their place of residence or office," a Reliance spokeperson was quoted as saying in a release.
Out of the 240 post offices in Mumbai, 130 are located in Reliance Energys distribution area falling between Bandra to Bhayender in the western suburbs, Kurla to Vikhroli in the central suburbs and Tilak Nagar to Mankhurd in the eastern suburbs, the company said.
The company said that post offices could accept cash upto Rs 20,000 as payment for a customer's electricity bill.
The company said it provides as many as 2,000 payment avenues to consumers for bill payment apart from physical payment options at Reliance Energy offices spread across its distribution areas and post offices.
Customers can also pay their electricity bills at cheque drop boxes, through internet and mobile banking, credit and debit cards, among others, it added.
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